Terms of delivery
of the German textile cleaning industry *
1. Textile cleaning, laundry and ironing service
are carried out properly and gently.
2. Defects in the cleaning wash or clothes supplied
The textile cleaner/laundry or ironing service is not responsible for damage caused by the quality of the cleaning goods and which it cannot detect by an expert product show (e.g. damage due to insufficient strength of the fabric and seams, insufficient authenticity of colouring and printing, inflow, impregnation, previous improper treatment, hidden foreign objects and other hidden defects). The same applies to cleaned, which is not or only limited to cleaning, insofar as it is not appropriately labelled or the textile cleaner cannot recognize this by professional goods show.
3. Return
Of the cleaning goods is done against the delivery of the order confirmation (e.g. ticket). Otherwise the customer has to prove his entitlement. The customer must pick up the cleaned within three months of the agreed delivery date, if it was not delivered and a pickup was agreed. If this does not happen within 6 months after this date, and if the customer or his address is unknown to the textile cleaner, he is entitled to use it for the legally intended purpose, unless the customer signs up before the recovery. Such garments, the proceeds of which do not exceed the costs of the aforementioned recovery process, can be economically reasonably and free-handed. The customer is entitled to a possible recovery proceeds.
4. In case of defects in the delivered cleaning/washed
The customer has to prove that the cleaning/washed was processed by the textile cleaner or laundry, for example by submitting the order confirmation or the ticket. Obvious defects must be reprimanded within 48h after return in writing or by mail: [email protected].
5. Limit of liability
The textile cleaner is liable for the loss of the cleaning goods unlimited in the amount of the time value. For machining damages the textile cleaner is only liable in case of intent or gross negligence unlimited in the amount of the time value. Otherwise, the liability is limited to 15 times the processing price.
Respect:
Our liability may be limited to 15 times the processing price (see No. 5 GTC).
However, you can agree unlimited liability in the amount of the time value, e.g. by concluding an insurance policy.
This notice does not contain a decision on the compatibility of the recommendation with the law regulating the law of the general terms and Conditions (GTC) of 9 December 1976. This notice does not restrict the power to require judicial review under this Act and other legal provisions. The above recommendation is non-binding. No economic, social or other pressure should be applied to its enforcement.
* Registered with the Federal Cartel office and displayed in the federal
August 9, 1997 published conditions recommendations of the German cleaning Association e.v. according to § 38 of the Law against competition restrictions.
